1. Cancellation due to customer's convenience
You can cancel your order up to 30 minutesafter placing your order.

2. Refunds due to customer convenience
We do not accept refunds due to customer convenience.

3. Exchange due to customer convenience
We do not accept exchanges due to customer convenience.

4. Refunds due to product defects
We will refund you if the following conditions are met:

<Supported conditions>

• You have contacted our returns, exchanges, and cancellations department within the applicable period.
• Our store has confirmed that the product is defective. *We will respond regardless of whether the product has been used or not.

<Available period>
If you contact us within 7 days of receiving the product

<Refund amount>
Price of the target product (tax included)

<Return shipping fee>
Store burden

5. Exchange due to product defects
We will exchange products if the following conditions are met. However, please note that if we are unable to exchange a product because the same product is no longer available for sale, we will refund the purchase price.

<Supported conditions>

• You must contact us by phone or email within the period in which we respond to your return, exchange or cancellation request.
• Our store has confirmed that the product is defective. *We will respond regardless of whether the product has been used or not.

<Available period>
If you contact us within 7 days of receiving the product

<Return shipping fee>
Store burden

<Re-shipping fee>
Store burden

6. Contact details for returns, exchanges and cancellations

<Returns, exchanges and cancellations only>
Please complete the procedurehere .

7. Notes on cancellations, refunds and exchanges
The above customer reasons include all cases except when you receive a product that is different from the order or when the product is defective. For cancellations, refunds, and exchanges, please contact us first by phone or email. We will guide you through the procedure. If you wish to request a refund or exchange and return the product before receiving the information, we may not be able to cover the return shipping costs.